Overarching Institution Quality Policy

1a.  Over-arching Institution Quality Policy – Current Legacy Provision & Quality Assurance Development at CMETB

Following the amalgamation of County Cavan VEC, County Monaghan VEC and the former SOLAS Training Services in the Cavan Monaghan area, CMETB is currently a legacy provider for Quality and Qualifications Ireland (QQI), operating under four separate Quality Assurance agreements. In order to achieve its mission, and keeping in line with core principles, CMETB is focused on developing, implementing and monitoring an integrated Quality Assurance (QA) system across CMETB that will deliver to the needs of learners and employers.

As a result of integration, the following legacy QA agreements are in place with QQI since 2006.

 

  • FETAC QA Agreement – Cavan Institute .  Part one containing Communications, Equality, Staff Recruitment, Admissions, Appeals, Induction, Substance Abuse, Attendance, RPL, Work Experience, Programme Development, Delivery and Review and Assessment Policy and Procedures,  click here.  Part two containing  Examination Guidelines for Tutors, Policy Procedure for the Protection of Learners, Self Evaluation of Programmes and Services, Special Educational needs Pro-forma, Equality Pro-forma click here.  For more information on any further Cavan Institute QA enquiries, please contact the centre directly.

 

  • FETAC QA Agreement – Cavan Adult Education Services including Cavan-Based Youthreach.  For Pages 1 – 51 click here.  For Pages 52 – 100 click here and for pages 101 – 135 click here.

 

Loughan House, an open prison located in Blacklion, west Cavan, also falls under agreement 2 above.

Other QA systems/agreements in effect:

  • Training Services – Transitional Quality Assurance System transferred from Louth Meath Education and Training Board (LMETB) Regional Skills Training Centre, Dundalk in September 2015 
  • Youthreach Quality Framework.
  • QA Systems of the above with non-QQI Awarding Bodies. (For further information on these, please contact the CMETB Quality Assurance team).

CMETB is re-engaging with Quality and Qualifications Ireland (QQI), the independent state agency responsible for promoting quality and accountability in education and training services in Ireland.   For further information on QQI, please refer to www.qqi.ie.  It is a statutory requirement and a quality objective of CMETB to ensure compliance with QQI Core Statutory Quality Assurance Guidelines (April, 2016) and Sector Specific Guidelines for ETB’s (May, 2017).

1b. Revised Quality Assurance Policies and Procedures under integrated CMETB services

Quality Assurance Development

CMETB is committed to developing an integrated set of policies and procedures in line with the CMETB FET Strategy 2016-2020 and the core Quality Assurance principles guiding the approach to FET planning at CMETB are as follows:

In line with its mission, CMETB is committed to a learner and employer centred approach to education and training development and delivery.

This is informed by evidenced based programme development and delivery.

Programmes offered are employment focused in line with workforce development plans and are actively inclusive.

The response to these requirements are innovative, flexible and timely.

All provision is informed through consultation both internally and externally.

Quality Assurance processes aim to be transparent and accountable across services.

The development of a comprehensive suite of quality assurance policies and procedures which are common to the CMETB organization as a fully integrated entity will be a long-term project.  As new common policies and procedures are developed and approved by the appropriate governance structure with CMETB, they will be published on this website and will replace the existing localised policies which are currently in operation and particular to each centre.

1c   Delivering Quality – Quality Assurance Roles and Responsibilities at CMETB

Underpinning the transition from legacy provision to integrated policies and procedures are dedicated teams of teaching and learning professionals, operating with a clear quality focus.

The Chief Executive (CE) of CMETB is ultimately responsible for the oversight of Further Education and Training and its quality assurance policies and procedures. The Director of Further Education and Training reports to the CE of CMETB and is responsible for the delivery of high quality and responsive FET provision as well as the governance and management of FET in the Cavan and Monaghan region. As part of this structure, the Director of Organisation Support and Development reports to the CE of CMETB and is responsible for assisting the CE in the leadership of the organisational administrative function and the governance and management of CMETB services. The CE and these Directors form the Senior Management Team (SMT) of CMETB.

Further Education and Training (FET) Management Team

In an overall FET context, the FET management team consists of the Director of FET, and two representatives from each of the FE colleges, the Training Services Manager and Assistant Manager, Adult Education Officer, Youthreach representatives and Director of QA. They meet approx. 3 times per annum to review the implementation of strategy and operational issues including Quality Assurance.

Service-level Roles and Governance Structures in FET at CMETB

The roles and teams that are responsible for the governance of quality at service-level varies across the services.  The heads of each service report directly to the FET Director, and are supported at ETB level in their delivery of FET programmes by individuals with dedicated responsibility for quality within their service and the QA team.

Further Education in the two CMETB FE Colleges

Centre-level responsibility for quality resides with the Director, supported by the Deputy Director(s). Further Education Colleges deliver QQI awards, as well as awards from other certification bodies. CMETB level oversight of QQI delivery is managed through a newly introduced system of review of certification rates as reported by the QA team to the QA, Active Inclusion and Reporting Management Group. Currently oversight for non-QQI awards resides at centre level.

Training Services

The CMETB Training Service is run by the Training Services Manager, supported by an Assistant Manager.  Day-to day responsibility for assessments and monitoring lies with the Quality Assurance Officer supported by the Training Standards Officer (TSO).  Training Centres deliver courses leading to QQI certification, as well as delivering courses leading to non-QQI certification. All contracted trainers who deliver courses for the Training Centre do so under the Transitional Quality Assurance System (TQAS), and contracted trainer delivery is monitored on a monthly basis at Training Services meetings.  All results are submitted to QQI through the Training Centre, following the process of Internal Verification, External Authentication and Results Approval. Oversight for all certification currently resides at training centre level.

Adult Education

Each of the Adult Education Services (AES) is led by an Adult Education Officer. The AEO is supported by area coordinators. These include Adult Literacy Organisers, and Community Education Facilitators who have responsibility for the day to day management of the scheme.  Part-time Back to Education (BTEI) provision and Skills for Work programmes are managed by the Adult Literacy Organiser and Community Education Facilitator.  Other programmes, e.g.  Peace Projects, Programme for Employment, Inclusion and Learning (PEIL) and English for Speaker of Other Languages (ESOL) are managed by programme coordinators who have responsibility for the day-to-day running of the courses which are delivered by the adult education teaching team. The AES delivers certified courses (mostly leading to QQI awards), as well as uncertified courses. Non-QQI courses such as Equalskills and ECDL are delivered by Adult Education. Currently oversight of programmes resides at service level.

Youthreach

The FET Director has overall responsibility for the six Youthreach centres in the CMETB. Each Youthreach Centre is managed by a Youthreach Coordinator who has the day-to-day responsibility for the programme. Youthreach centres currently only deliver courses leading to QQI certification. CMETB level oversight of QQI delivery is managed through a review of certification rates. Currently oversight of programmes resides at centre level.

General

All FET centre/service managers’ report directly to the FET Director. They are supported in managing the quality of education and training by the CMETB Quality Team.  In most centres, a named person will have responsibility for managing assessments (entering learners into QBS, organising Internal Verification (IV), External Authentication (EA) etc. The title of this person varies. In Cavan Institute for example it is a Deputy Director. In Training Services it is the TSO.

All centres delivering QQI assessments operate IV and EA processes, and have Results Approval Panels (RAPs) which review the results of the aforementioned processes. Furthermore, these committees address any quality assurance issues which may have arisen in the course of the delivery and assessment process. IV, EA and RAP guidelines currently in use originated from FESS templates but have been localized for use by Further Education, Adult Education and Youthreach services. The relatively new Training Centre at CMETB and their contracted trainers use the documentation developed for the Transition of Quality Assurance System or TQAS.

All EA and some RAP reports for QQI certification are sent to the QA Team, who review the findings centrally and use them to inform new or revised processes.

Essentially, Quality Assurance takes place at a number of levels within CMETB. A number of key clarifications are detailed as follows:

  1.  Centre Level Quality Management Approach

Quality Assurance of Teaching and Learning is managed at Centre level. This includes communications, teaching, assessment briefs, marking of learner evidence, feedback to learners, portfolio development and submission etc.

Learner recruitment, selection, induction, assessments, QBS entry, Internal Verification, External Authentication, Results Approval Panel, staff development and CPD, self-evaluation takes place at centre level also.

b.  Cross Centre Quality Assurance

Programme Proposal and Approval, Appeals, CPD schedule, Self-evaluation process, monitoring and reporting and continuous improvement are becoming increasingly centralised in CMETB.

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